Showing posts with label
Customer Service Representative.
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Showing posts with label
Customer Service Representative.
Show all posts
Job Description:
- Candidate must possess at least high school diploma, Vocational courses, Short courses or any equivalent
- Strong Communication skill is an advantage
- Computer Literacy is an advantage
- No experience required next post has w/ experience in call center is an advantage
- Training with allowance
- Salary starts from 15k and above
- 500 full-time position(s) available
- Can start immediately
- Fresh graduates are encourage to apply
Company: Aickman and Greene Consultants Corp.
Salary: Salary provided
Location: Bacolod
Job Type: Full Time
Source: jobsdb JPH500003002866108
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At TeleTech, customers are the life blood of our business. Understanding the importance of good customer service is essential for creating new customers, keeping loyal customers, and developing referrals for future customers.
We strive to stay connected with our customers at all touch points, and to value their feedback in return. Without this ongoing connection, our business would fail. Your role as a Customer Service Representative (CSR) is to ensure that the organization is meeting the customer's requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing
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THE ROLE:
Your role as a Customer Service Representative (CSR) is to ensure that the organization is meeting the customer’s requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the company’s business needs in perspective.
DUTIES AND RESPONSIBILITIES:
• To resolve customer complaints via phone, email, or other media.
• Reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling.
• Assist with placement of orders, refunds, exchanges; cancel or upgrade accounts.
• Take payment information and other pertinent information such as address and phone numbers; provide company information & services.
• Answer questions and suggest solutions in relation to products and services.
• Inform customer of deals and promotions.
• Utilize computer technology to handle high call volumes.
• Compile reports on overall customer satisfaction.
Company: TeleTech Customer Care Mgt. Phils., Inc. (TCCMPI) (Visayas)
Salary: Salary provided
Location: Iloilo
Job Type: Full time
Source: jobsdb
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